Why We Built OpenHandoff
We started OpenHandoff because we saw a problem that wasn't being solved. Service businesses — auto shops, plumbers, cleaners, property managers — were losing customers simply because they couldn't get to the phone.
These aren't businesses that need a complex support platform or a chatbot. They need someone to answer the phone professionally, book appointments, and make sure urgent calls get through. They need a front desk, not a help desk.
So we built exactly that. A managed service that handles your calls like a great receptionist would — one who knows your business, understands your customers, and never calls in sick.
We're not trying to replace your team or automate everything. We're here to make sure you never miss an opportunity because you were too busy doing what you do best.
What Drives Us
Focused Excellence
We do one thing and we do it exceptionally well — handling inbound calls for service businesses. No feature creep, no distractions.
Customer Obsession
Every decision we make starts with the question: does this help our customers serve their customers better?
Reliable Simplicity
We believe the best technology is invisible. Your calls get answered professionally — that's it.
Partnership Mindset
We see ourselves as an extension of your team, not just a vendor. Your success is our success.
Our Approach
We don't believe in one-size-fits-all. Every business we work with gets a call handling setup customized to their specific needs. We take the time to understand your business, your customers, and how you want calls handled.
Then we set everything up, test it with you, and continuously refine based on what we learn. You get a dedicated service that gets better over time — not software you have to figure out yourself.
Let's Talk About Your Business
Book a demo and tell us about your call handling challenges. We'd love to show you how we can help.